Shipping policy

We offer Made-to-Order and Ready to Ship

ELBHAVN leather goods are generally custom made, that means they are made to order.

Your order will be scheduled for production after your payment has been received and processed. Depending on the amount of orders that come through from customers, wait times for an item can take 1-2 weeks until they are shipped. After the item is made it is then usually shipped within 2 days of completion. Orders are fulfilled in the sequence that they are received. This prevents a customer from getting their item pushed back in the production line. This ensures fair and proper treatment of all customers.

Ready to Ship leather goods are already crafted and marked as in stock items, that we ship usually within 2-3 business days. The information is displayed in the product page.

Customers in Germany

We ship eco-friendly via DHL GoGreen. We offer tracking numbers with every order within Germany. Rates are calculated according to size and weight of items.

Customers in the European Union

We ship eco-friendly via DHL GoGreen. We select the tracked parcel option which is insured up to 500 €. 

Rates are calculated according to size and weight of items.

Customers wishing to pick up orders

For customers who wish to pick up their item(s), please type in ""PICKUP"" in the discount code box when checking out. This makes the shipping cost 0 €.